Ebert, C., & Duarte, C. H. C. (2018). (2014). According to the study, the participants were asked if e-HRM continues post-COVID-19. doi: 10.7176/EJBM/12-15-02. To empower employees to take greater control of their career management, IBM developed a proprietary career management system that helps people find new jobs and recommends new assignments by looking at the patterns of their peers. Starting with the various stages of a digital HR transformation. People looking for jobs will apply for these vacancies and send their applications online (Mallik & Patel, 2020). HR has a critical opportunity to help lead the transformation to a digital enterprise. They started depending on technology while working from home, conducting online meetings and using robotics to tackle manual jobs like deliveries. Google Scholar . From the new people you hire, via your current workforce all the way up to the C-level, a digital mindset in the broadest sense of the word is essential for a successful transformation. DT projects are subject to failure because peoples passive opposition or lack of agreement on the goal is underestimated. Human resource management, strategic involvement and e-HRM technology. (2017). Global transition of hr practices in covid-19 pandemic situation: A systematic review through 5ps model of HRM. InInternational scientific and practical conference Russia 2020-a new reality: economy and society (ISPCR 2020) (pp. Considering this notion, the current study could not control the environment, and the number of respondents was relatively limited within the research. To achieve the research objectives, several questions need to be answered. At a high level, it is a change-oriented approach that leverages new, fast, and frequently changing digital technologies to improve the way we do business. Through these connections, Pascal has helped his clients foster growth, innovation, and future-proof thinking throughout their organizations. So, 69.6% of the employees agreed that e-HRM continues post-COVID-19 because they think it saves time and cost and is effective, while 83.9% of the employees also implement HR DT in their workplace. How Digital Transformation Shifts Culture. (2020). Journal of Human Resources Management Research, 2016(2016), c115. Another implication occurs with managing and monitoring the performance of employees since most of them started working from home. Manufacturers need to have a workforce with the skills not just to implement digital transformations, but also to sustain it. It was noted that many participants felt that the same tasks could be done online. In the binary case (i.e. Effectively, HR is now being requested to lead enterprises toward DT and support their ongoing digital growth in partnership with the IT department. Maurer, S. D., & Liu, Y. Thus, it is a proven fact that the pandemic forced organizations to plan and implement new business strategies. View in article. Hence, this research problem occurs with the lack of knowledge of the factors that affect HR DT in the Kingdom of Bahrain during COVID-19. Enterprises now use digital human resources systems while carrying out their human resources functions. How much the implementation of e-HRM can enhance organizational performance? Though most participants are between the ages of 2535, it cannot be considered a bias. The correlation analysis will measure the strength of the existing link between two (ormore) variables. Michael has led a broad range of projects for global organizations including a significant leadership role on two of the industrys largest HR transformation initiatives. Firstjobs chatbot Mya can eliminate up to 75 percent of the questions people have during the recruiting process. In order for it to be successful, this metamorphosis should involve the organizations as a whole. In a world thats digitalizing at a fast pace, with consumer-slash-employees that dont know any better than for virtually anything in their lives to be digital, HR and employers simply cant stay behind. See something interesting? We can't just look at what's in front of us anymore because then we're missing opportunities to be able to advance more quickly.. However, the process of digitally transforming HR practices will need some funding. This includes the collaboration between HR and IT departments by assisting HR staff in handling DT and adopting IT resources. However, not all organizations can afford it, especially during a pandemic. stanbul: Okuyan Us Yaynlar. Inaddition, most employees agree that HRM in the organization improves with DT during COVID-19. IBM, a global company with over 400,000 people, is leading the transition to digital HR, using a wide variety of experiments to drive new digital HR solutions.14, After an employee hackathon, the company reinvented its performance management process by building Checkpoint, a new feedback process that is dramatically increasing engagement, alignment, and goal management.15. Jobvite Recruiter Nation Reports. The performance tracking of the employees can further be enhanced through implementing the DT within the HRM processes due to minimized cost and time. We used the confusion matrix to measure our models accuracy (eq. For example, some organizations provide devices, software systems and even an allowance to their employees to cover their working requirements. The company is experimenting with among other things social media, online games, and AI to further digitalize how they are recruiting. Learning & development in times of digital transformation: Facilitating a culture of change and innovation. In 2021 international conference on decision aid sciences and application (DASA) (pp. In todays enterprises, it is seen that the traditional methods used for the management of business processes are no longer sufficient. Examples of HR digital transformationThe stages of HR transformationHow to get started with HR digital transformationOn a final noteFAQ. Too often still, companies seem to give in to peer pressure; their competitors all do digital so they feel like they have to do something too. nsan Kaynaklarnn Dijital Yolculuu. Bilgi ynetimi anlaynn benimsenmesi ve bilgi teknolojileri uygulamalarnn insan kaynaklar ynetimine etkileri: E-Learning rnei. https://www.pwc.com.tr/tr/Hizmetlerimiz/insan-yonetimi-ve-organizasyon-danismanligi/yetkin-ik/insan-kaynaklari-sureclerinde-dijitallesme-endeksi/insan-kaynaklari-sureclerinde-dijitallesme-endeksi-arastirmasi-v2.pdf.(01.01.2018). International Human Resource Management, 8(3), 263276. New challenges arise in facing digital work, digital employees, and digital management, such that the connection between new technologies and HRM is now described as electronic HRM (e-HRM). Measurement error in research on human resources and firm performance: Additional data and suggestions for future research. The collected data are used to generate the adoption model. Digital transformation is the change management process associated with the application of digital technologies such as the Internet of Things, machine learning, blockchain, Industry 4.0, Big Data, and artificial intelligence in all aspects of human society. They spoke about HR digital transformation and Sen mentioned relevant research done by Brian Solis for Cognizant and Altimeter. The recruitment and selection process requires more staff in their workplace. Conceptualizing digital transformation in business organizations: A systematic review of literature. HR leaders who lean into new technologies, platforms, and ways of working, and who explore and invest in enabling agility through constant reinvention, will be strongly positioned to have an impact on business results and employee experience. Journal of Managerial Psychology, 24(6), 567580. Recruiting digital talent: The strategic role of recruitment in Try our new tool. Digital human resource management: A conceptual clarification An examination of e-HRM as a means to increase the value of the HR function. Considering this notion, the processes to be adapted within an organization with HR DT, the above components have been identified and discussed as the factor studies. Considering the changes due to the pandemic, the organizations were pushed forward to implement DT within their processes. The use of technology in an organizations HR practices, known as e-HRM or HR DT, has become more crucial since the COVID-19 pandemic. The role of human resource practices in the implementation of digital transformation. The study observed that 69.6% of the participants responded yes, while 30.4% responded no. After data cleaning and correlation analysis, we can see the description of our dataset in the following Table1. During the turmoil of the pandemic, implementing digitalization within the organizational processes has enhanced organizational activities and provided employees with a safe work environment. Therefore, digital transformation in human resource processes is more effective when used as part of a broader employment process. But too often HR is overlooked when it comes to implementing digital transformation initiatives. What strategies can be implemented to mitigate the risks within e-HRM? Companies are hiring young, digitally savvy workers who are comfortable doing things themselves and sharing information in a transparent way. Akademik Biliim Konferans, XIV, 2830. Sakarya Yaynclk. Technology has become crucial to aid this DT and allowing HR practices to continue digitally throughout the pandemic (Gigauri, 2020). HR Digital Transformation - SHRM Ulusal Bilgi, Ekonomi ve Ynetim Kongresi. Weve said this before in our What is Digital HR post and its still true. Moreover, the research aims to achieve the following objectives: To identify the factors that affect HR DT in the Kingdom of Bahrain. has been removed, An Article Titled Digital HR: Platforms, people, and work The COVID-19 pandemic led to the need for organizations to change their approaches in the way they do their business to reduce the risk of spreading the virus. And for good reason, since digital technology has the potential and ability to transform HR as we know it. The organization must cater to these essential requisites for those employees who need to be better equipped. For example, technology plays a pivotal role as employees work remotely; digitalization leads the way to continue business operations. The logit model is based on the logarithmic transformation of the odds ratio. The process of change management involves continuous improvement and a cultural shift. Fallon, M. (2016). Digital transformation adoption in human resources management during (2009). Bersin, J. (2010). Journal Of Pharmaceutical Research International, 801808. Digital Change Management Effectively implement digital projects, minimize resistance to change, and drive digital adoption throughout the organization. Digital technology alone is not enough for an HR transformation. He also leads Deloitte Canadas national Human Capital offering. Retrieved January 01, 2018, from http://www.pwc.com/gx/en/industries/industrial-manufacturing/publications/assets/pwcbuilding-digital-enterprise.pdf. Cooke, F. L., Dickmann, M., & Parry, E. (2020). The company set up a digital HR development team, partnering with IT for infrastructure and security, to deploy a new preboarding application. HR collaborates with business executives to develop a strategic sourcing approach for the enterprise. Descriptive statistics of different variables used in the logistic regression analysis. If you saw our must-read article we mentioned above, you may have come across an interview by Evgenia Bereziuk with Soumyasanto Sen. 2023 Springer Nature Switzerland AG. Adel Ismail Al-Alawi can be contacted at: https://doi.org/10.1108/AGJSR-05-2022-0069, http://creativecommons.org/licences/by/4.0/legalcode, Nicols-Agustn, Jimnez-Jimnez, & Maeso-Fernandez, 2021, Junejo, Shaikh, Thebo, & Salahuddin, 2021, Wirtky, Laumer, Eckhardt, & Weitzel, 2016, Al-Alawi, Al-Kandari, & Abdel-Razek, 2016. (2016). View in article, Diane Gherson (senior vice president, Human Resources, IBM), interview with the authors, December 2016. Sri Lankan Journal of Human Resource Management, 10(1), 3749. (2013). The participants age group was 57.1% between 25 and 35 years old, 25% between 36 and 45 years old, and 12.5% participants aged between 46 and 55 years old. These factors are funding, information technology (IT) infrastructure, technical support, digital skills or talents, organizational culture, employee resistance and top management support. The implication of DT within the HRM is not new. It should be supported by a culture organization that specifically helps with change management, especially during periods of intense change. Today, HR teams are rethinking their solutions in the context of workflow-embedded apps; Royal Bank of Canada, Deutsche Telekom, Ford, and others now have digital design teams within the HR department.3 This means using the cloud as a platform and building on it for company-specific needs. However, the reflections of digitization on human resources processes have also been elaborated. This point is in adequation with Ebert and Duarte (2018), who states that poor access to funding is an external barrier to DT. . The targeted sample shows 44.6% of the employees having 35 years of experience in the HR department. The binary logistic regression model investigates the important factors influencing e-HRM adoption in Bahrain. Together, the terminology and typology clarify the concept of digital human resource management and related concepts, uncover digital human resource management as an evolutionary advancement of previous conceptualizations of technology-based human resource management, and provide a conceptual basis for future work on digital human resource manag. 2018 Deloitte global human capital trends: The rise of the social enterprise. Trakia, Global transition of hr practices in covid-19 pandemic situation: A systematic review through 5ps model of HRM, Management and Human Resource Research Journal, Learning & development in times of digital transformation: Facilitating a culture of change and innovation, International Journal of Advanced Corporate Learning (IJAC), On the untapped value of e-HRM a literature review, Communications Of The Association For Information Systems, Measurement error in research on human resources and firm performance: Additional data and suggestions for future research, Writing up quantitative research in the social and behavioral sciences, A causal-comparative study of generational differences in learning style preferences among adult learners in the United States. Wade and Wendy, a chatbot service, brings AI and chatbots to recruitment and career planning. Jamrog, J. J., & Overholt, M. H. (2004). They decided to move their HR operations on a cloud-based HR solution to support various processes. Improving employee experience, primarily by automating tasks. Remote working has become the new normal, which means that an organization needs to ensure that the employees hold the apt technology to conduct their professional practices from the comfort of their homes since, often, a lack of essential resources disrupts the expected professional performance. Dogan, A. Digital Business Strategies in Blockchain Ecosystems, https://doi.org/10.1007/978-3-030-29739-8_11, https://dupress.deloitte.com/dup-us-en/focus/human-capital-trends/2017/introduc tion.html, https://www.kariyer.net/ik-blog/wp content/uploads/2016/01/dijitalik-e-book.pdf, https://www.greatplacetowork.com/best-workplaces/100-best/2018, https://www.pwc.com.tr/tr/Hizmetlerimiz/insan-yonetimi-ve-organizasyon-danismanligi/yetkin-ik/insan-kaynaklari-sureclerinde-dijitallesme-endeksi/insan-kaynaklari-sureclerinde-dijitallesme-endeksi-arastirmasi-v2.pdf, https://www.jobvite.com/wp-content/uploads/2016/09/RecruiterNation2016.pdf, https://wearesocial.com/special-reports/digital-in-2017-global-overview, https://www.oxan.com/media/1996/the-korn-ferry-digital-sustainability-lndexdigital.pdf, http://blog.ogoodigital.com/ik-nindijital-yolculugu-2/, http://www.pwc.com/gx/en/industries/industrial-manufacturing/publications/assets/pwcbuilding-digital-enterprise.pdf, Tax calculation will be finalised during checkout. Business Horizons, 50(4), 305314. Effects of coronavirus pandemic (Covid-19) on selected human resource management practices in Tanzania. Puja Lalwani Editor, Toolbox HR Last Updated: August 27, 2020 However, there is a lack of information in the literature regarding the factors that affect digitally transforming HR practices during COVID-19. Chapter First Online: 28 April 2022 372 Accesses 1 Citations Part of the Management and Industrial Engineering book series (MINEN) Abstract Digitalization of Human Resource Management (HRM) is revolutionizing the way of HR practices in line with the current Industry 4.0. In summary, COVID-19 significantly affects economics, society and the work environment inside the organization in many countries around the world. As a result, the company benefitted from a reduced time to pull operational reports, an easier access to business intelligence and an improved employee engagement as well as satisfaction. A study of human resource digital transformation (HRDT): A phenomenon London: Melcrum Publishing. Second, submitting formalities like certificates or forms that need physical verification is only possible with social distancing. Nevertheless, there is an agreement in the HRM literature on the use of various performance indicators, such as financial measures (Huselid, 1995; Al-Alawi, 2017), employee satisfaction (Jamrog & Overholt, 2004), turnover and absence rates (Guthrie, 2001), and commitment (Macky & Boxall, 2007), which were used to determine the efficacy of HRM. Retrieved January 07, 2018, from http://www.forbes.com/sites/joshbersin/2016/07/18/the-hr-software-market-reinvents-itself/#4287b9154930. The company organizes hackathons to build new HR products such as the [emailprotected] app and Ask Alex. DT makes it easier to enhance employee performance and efficiency within the organization. However, the change implementation areas and employee perceptions towards the digitalization of the process have yet to be identified. The widening void of physical interaction needs to be curtailed, and face-to-face working needs to be retrieved. However, implementing the quantitative method within the research process is costly and time-consuming. Eitim srelerinde sosyal alarn kullanm: Bir MYO deneyimi. Future research is sought to provide additional insights into the same factors and measure their effect on HR DT during COVID-19 in other countries. (2020). The use of technology is becoming crucial, and this includes the need for the digital transformation (DT) of HR practices in organizations. Taking control of your job search: A tweet alternative to the classifieds. Digitalization will help communicate well with HRs and assess their needs (Gigauri, 2020). The participants age is an external component that the researcher cannot control. Procedia-Social and Behavioral Sciences, 235, 463472. Article (9 pages) There is a widely reported war for talent across industries and sectors, with no slowdown in demand. The study was conducted during the COVID-19 crisis, which led the researchers to collect the data through an online questionnaire that helped the researchers gather data and information with less time and effort and reach a large sample faster. Digital HR is built on innovation and experimentation. Gkta, P., & Baysal, H. (2018). Pandey, M. (2020). The coronavirus and the employees: A study from the point of human resource management. to receive more business insights, analysis, and perspectives from Deloitte Insights, https://www2.deloitte.com/bh/en/pages/technology/articles/building-your-digital-dna.html, www2.deloitte.com/insights/us/en/focus/human-capital-trends.html, www.forbes.com/sites/joshbersin/2016/07/18/the-hr-software-market-reinvents-itself/, /content/www/globalblueprint/en/insights/focus/human-capital-trends.html, http://venturebeat.com/2016/07/11/recruitment-chatbot-mya-automates-75-of-hiring-process/, www.techrepublic.com/article/3-guiding-principles-for-ethical-ai-from-ibm-ceo-ginni-rometty/. The HR software market reinvents itself. e-HRM has added value to the organization and helped the organization to shift from a labor-intensive HRM process to enhancing the processes within the organization (Junejo, Shaikh, Thebo, & Salahuddin, 2021). Johnson, R., Stone, D., & Lukaszewski, K. (2020). Social distancing was introduced in organizations, and most employees started working from their homes to avoid spreading the COVID-19 virus. Digital transformation. With over 20 years experience, he has acted as a trusted strategic advisor to a broad range of business stakeholders. Kaushik, M., & Guleria, N. (2020). Journal of Management Information & Decision Sciences, 22(2), 165-176. ahead-of-print. doi: 10.1108/er-01-2016-0005. Kluemper, D. H., & Rosen, P. A. This entails equipping employees with a digital mindset to optimize workforce procedures and boost productivity. The process starts with digital transformation in HR, as HR leaders explore new technologies, platforms, and ways of working. ksz, B. Digital transformations are just as much about the people as they are about the technology. You need leaders who understand culture and will help pave the way for new ideas and ways of doing things, and set expectations for how workers lives and jobs will change. It improves the time, the costs, the methods and the quality Digital transformation of Human Resources Management: A Roadmap | IEEE Conference Publication | IEEE Xplore Digital transformation of Human Resources Management: A Roadmap There are no findings in the researched literature regarding the proposed factors that affect HR DT in Bahrain during COVID-19 in this study. The study proposes that five factorsinternal customer digital needs, industry digital innovation, competitor challenges, digital . Journal of Internet Banking and Commerce, 23(2), 126. Accuracy is the ratio of accurately predicted cases (both the true and false predictions) to all cases in the dataset. All variables are ordinal between 0 and 5; that is why the mean is around (2.5 and 2.8). doi: 10.1108/jtf-02-2020-0013. The International Journal of Human Resource Management, 22(5), 11461162. Change managers ensure that a shifts softer, emotional aspects are handled. Third, conducting training practices online through e-learning may not be as effective as face-to-face training because employees may fail to adapt and comprehend the utilization. Some authors explain it as implementing new digital innovations in organizational practices to generate differential value. In 30TH bled Econference: digital transformationfrom connecting things to transforming our lives (pp. International Journal of Advanced Corporate Learning (IJAC), 10(1), 2232. The HRM domain needs to embrace digital. Employee adjustment and well-being in the era of COVID-19: Implications for human resource management. According to the interview, all the participants agree that COVID-19 stimulated the need for the DT of HR practices. This suggests that enterprises investing in IT infrastructure tend to adopt DT. The impact of pandemic COVID -19 in workplace. Digital Transformation of Human Resource Management: Social Media's Previous researchers have found the effectiveness of the e-HRM in the recruitment process and employee data analysis. However,the participants perceptions might vary as per the DT considering their age and understandability towards digitalization and digitization. It will also help the HR department enhance its practices by conducting online meetings, managing employees who work from home and performing other traditional HR practices like training, recruitment, selection and performance assessment. Trkiyede nternet Konferans, XV, 24. (2016). doi: 10.1080/09585192.2020.1833070. International Journal of Contemporary Hospitality Management, 28(2), 327345. The European Proceedings of Social & Behavioural Sciences, 123132. Provided by the Springer Nature SharedIt content-sharing initiative, Over 10 million scientific documents at your fingertips. doi: 10.1016/j.jbusres.2020.05.037. This includes employees and managers lacking the knowledge and confidence to implement this change in their organization (Vey etal., 2017). To analyze the impact of the e-HRM on employee and organizational performance. Let alone a digital transformation of an entire organization. Shes an expert on all things digital in HR and has written hundreds of articles on innovative HR practices. (2017). Neelie Verlinden is the host of the popular All About HR talk-show/podcast and co-founder of AIHR, the Academy to Innovate HR. 592597). In addition, all 56 respondents were asked to complete an online survey, and all respondents completed the survey successfully. Digital transformations are about helping people make better decisions and take quicker actions. They were not collectively found and studied in another research. Thats why there needs to be multiple voices and stakeholders from different parts of the business involved. E-HR adoption and the role of HRM: Evidence from Greece. All the participants agree that COVID-19 stimulated the need for the DT of HR practices, while 83.9% of the employees also implement HR DT in their workplace. Copy a customized link that shows your highlighted text. (2005). But modern HR teams are now more involved with workforce transformation, using analytics and predictive analysis to help create the right talent mix and help employees grow into their careers. 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