Alternatively, you can arrange for delivery yourself. ], [ This is not the only Nivea product to feature such packaging - indeed it is not the only company to do it. max-width: 100%; You will also be liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the nature, properties and functioning of the goods. Click to reveal color: var(--clr-primary, var(--clr-default-primary)); By using this feature you agree that the data may also be transferred to third countries outside the European Economic Area without an adequate level of data protection (esp. Calls from a mobile phone may be subject of charges by your service provider. align-items: center; Which Shower Gel Is Suitable For Dry Skin? I've recently started using Nivea Soft, for the warmer weather, of which my husband loves the smell of.I will always use Nivea, hopefully for another 50 years.Thank you for such pure & natural products, that are a joy to use.. max-width: 1320px; Each of the clauses of these GTC operates separately. "ItemImage" : "/wcsstore/eBootsStorefrontAssetStore/images/NoImageIcon.jpg", The simplest way to return your order is to emailnivea@intervino.co.ukand let us know your. 185.111.106.78 Goods sealed for health protection or hygiene purposes, including cosmetics, once these have been unsealed. Find the answers to your frequently asked questions here. If you change your mind and cancel the contract, Beiersdorf will refund all payments received from you, including delivery costs (with the exception of partial cancellations, and additional costs resulting from where you paid for a different type of delivery other than the cheapest standard delivery offered by Beiersdorf), promptly and at the latest within fourteen days from the day on which Beiersdorf receives the goods back, or (if earlier) the day on which you provide evidence of having sent the goods back. Once youve cancelled your order youll be refunded within 14 days and can place a replacement order. For detailed information please visit the Citizens Advice website www.adviceguide.org.uk or call 03454 04 05 06. Shaving Gel 4. All the latest highlights, care tips, inspirations and offers, Exclusive free product samples especially chosen for you. We break down some of the best maskne solutions. "ItemImage467" : "/wcsstore/eBootsStorefrontAssetStore/images/NoImageIcon.jpg", FINDTHEONES The delivery time for standard delivery within the United Kingdom is 2-3 working days. Once we have received your items well confirm via email and process your refund. If we are not able to accept your order, for example because the goods are out of stock or because of unexpected limits on our resources which we could not reasonably plan for, we are not obliged to accept your order and can refuse to accept it accordingly. }, Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We're here to help with any questions you may have. "Attributes" : { Contacting Nivea. If a contract has already been concluded between Beiersdorf and you, we reserve the right to terminate it with immediate effect and to exclude you from purchasing our products in future. In order to change your mind within with the cancellation period, it is sufficient to send the notification to exercise your right to cancel before the end of the 14 day period. cursor: pointer; Maximum quantity reached. In addition to cancellation rights (and in accordance with your rights under the Consumer Rights Act 2015) if the goods you have received dont match your expectations please contact us as soon as possible. Suggested companies are based on peoples browsing tendencies. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. After successful completion of the payment process, the amount equal to the purchase price, plus delivery charges will be debited from your bank account. Press enter to collapse or expand the menu. Performance & security by Cloudflare.
Nivea Customers Analysis Example - PHDessay.com ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Nivea Customer Service Hacks for calling & contacting them faster, tips for common issues & reviews Contacting Nivea Nivea Phone Number +1 800-227-4703: Customer Service All Nivea Contact Information Compare Nivea's phone number, and help-desk. Cloudflare Ray ID: 7d1305b49963bf1f in your basket.
Contact Us | Buy It Direct We also ensure all reviews are published without moderation. Welcome to NIVEA.ca! Performance & security by Cloudflare. text-align: center; ], [ From lotions with pleasant scents to cosmetics, they have it all. If you're having issues with delivery the best people to contact in the first instance is the provider e.g. 01507 610214 All displayed prices are in Pound Sterling (GBP) including VAT, and do not include delivery costs. Are you ready for the spooky season? "Attributes" : { Further information about social media buttons can be found in ourPrivacy Policy. Nivea, you need to be more environment aware please.Thirdly, I think I remember the cardboard box having a false section, giving the impression that the quantity of cream you buy is greater. The price will be deducted from the refund. Trinity Central, Trinity Park, You are obliged to use the goods for private purposes only. Click to reveal Your IP: Learn more about our NIVEA all-rounders and how they're different. To complete your purchase, click Buy Now to place your order. Trouble is you always choose the wrong side. flex: 0 1 auto; padding: clamp(0.63rem, calc(0.59rem + 0.18vw), 0.75rem) !important; NIVEA Return Policy. "ItemImage467" : "/wcsstore/null/image not defined", } text-align: center; }, Questions regarding bathing, showering or soap? 0333 777 8999*. Hence, it is encouraged to choose shower gels based on your skin type. If after a failed delivery to you (caused by your failure to take delivery), you do not re-arrange delivery or collect them from a delivery depot, we will contact you for further instructions and may charge you for storage costs and any further delivery costs. Sign up to ournewsletteror follow our social channels to hear about the latest deals, discounts and new products available to shop. .copy-ticker a.button { You must return the goods without delay and in any event no later than fourteen days from the date on which you notify Beiersdorf of the cancellation of the contract as set out above. }, Discuss the issues you have had with Nivea and work with their customer service team to find a resolution. "ItemImage" : "/wcsstore/eBootsStorefrontAssetStore/images/NoImageIcon.jpg", Thats a big no right there. You can email the site owner to let them know you were blocked. You can choose goods from the assortment available on the NIVEA E-Shop, and add them to the shopping basket by clicking the button "Add". We break down some of the best maskne solutions. No other person shall have any rights to enforce any of its terms. These are subject to certain exceptions. }, "ItemImage" : "/wcsstore/null/image not defined", I've been using Nivea products for years and can honestly state that they are all excellent. I am frustrated because it's simply not possible to open the latest version of the aftershave bottle with wet hands. We are under a legal duty to supply goods that are in conformity with each contract. Q10 day and night wrinkle cream, adverse reaction. But I ended up with not-so-fair, pimple-booked almost entirety of the face. font-size: clamp(0.69rem, calc(0.67rem + 0.09vw), 0.75rem); You will own the products and they will be your responsibility from the moment theyre delivered to you. "ItemThumbnailImage" : "/wcsstore/eBootsStorefrontAssetStore/images/NoImageIcon_sm.jpg" We use and collect cookies to improve and personalize your experience on our website. } We use dedicated people and clever technology to safeguard our platform. "Attributes" : { It is highly suggested that folks try it. Still trying to restore my damaged skin. Verification can help ensure real people write reviews about real companies. We last updated these GTC on January 1st 2021. ], [ Unfortunately, there is no click and collect option at present. NG34 7EQ. 2023 Trustpilot A/S. "Attributes" : { .copy-ticker .button { If you have any questions about your items or your order please get in touch with our friendly fulfilment partner, If you have questions about your NIVEA product, feedback or complaints, please contact your friendly NIVEA Consumer Interaction Team on 00800 49 40 1911 or via consumer.relations.uk@beiersdorf.com. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors, for fraud or fraudulent misrepresentation, for breach of your legal rights in relation to the goods, and for defective goods. Got a question about Pantene you need answered? 2.07 each was 4.15 4.14 per 100ml . For more than 100, years NIVEA has helped people feel good in their own skin. { Having dry, chapped lips can range from feeling uncomfortable to being downright painful. We will inform you immediately if we are unable to accept your order, and, if applicable, refund any payments already made. Initial Nivea complaints should be directed to their team directly. Our company registration number is 00468710 and our registered office is at: Beiersdorf UK Ltd Read more Body Questions About Deodorants? "ItemThumbnailImage" : "/wcsstore/null/image not defined" find out more. } If the parcel doesnt find its way to you, whether thats multiple failed deliveries (Royal Mail or Parcelforce will try to deliver to you three times) or we cant get in touch with you then your goods are returned to the depot and then on to our warehouse. .copy-ticker a.button:focus, } The action you just performed triggered the security solution. "Attributes" : { Beiersdorf is an international skin care company with globally leading brands such as NIVEA, NIVEA MEN, Eucerin, La Prairie, Labello and Hansaplast. We take all reasonable care to ensure that the prices for the goods and delivery advised to you are correct. max-width: min(100%, 990px); display: block; searchTerms: '', People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. The prices displayed on the order page at the time of order applies in each case. /* Color Themes */
NIVEA Reviews | Read Customer Service Reviews of www.nivea.com - Trustpilot },
We are working to enable this service as quickly as we can - please check back for updates. font-weight: 600;
"Attributes" : { } Disgusting customer service.I bought a mens shaving gel which spurted liquid instead of gel. Your delivery details will be on your order confirmation email. I was astounded that a company can adopt that mindless attitude this day and age! }, Copyright The Boots Company PLC. Yes, we offer free standard delivery on orders over 30. },
NIVEA NIVEA is one of the world's largest skin care brands with over 50 products available in 173 countries around the world. I had already started to not buy Nivea products since finding three shaving cream dispensers in a row leaked around the edges and I was only able to use about a third of it!I complained on the Nivea website and nothing happened! Use standard delivery. Skincare gifts are luxurious in their unique way, and NIVEA's range of skincare gifting options full of the best lip care, face wash for women, roll-ons for men, etc will surely be a great choice. color: var(--clr-secondary, var(--clr-default-secondary));
Read Customer Service Reviews of www.nivea.com | 3 of 7 - Trustpilot }, background-color: var(--clr-primary, var(--clr-default-primary)); Firstly, the aperture through which you need to squeeze the cream is <1mm wide so it takes ages to apply - we all have busy lives these days.Secondly, once you have finished the tube, it is impossible to separate the plastic nozzle from the metal tube for recycling. FINDTHEONES The return charges are at your cost in case of cancellation. Your IP: You can withdraw your consent at any time with future effect. background: var(--clr-secondary, var(--clr-default-secondary)); "ItemImage" : "/wcsstore/null/image not defined", You can retrieve a shipping label via customer service. Contact us by Send an eMessage . }
Nivea Phone, Email, Address, Customer Service Contacts | ComplaintsBoard ], [ We will inform you to which address you need to return it. color: var(--clr-secondary, var(--clr-default-secondary)); You've come to the right place for all of your deodorant queries. Please get in touch on 01507 610214 or emailnivea@intervino.co.ukto cancel your order. Nivea #7. { 7 days a week 24/7. Are you sure you want to remove this product? nivea@intervino.co.uk, If you want to cancel the contract, please fill out this form and send it back to NIVEA e-Shop, e-mail: nivea@intervino.co.uk, - I/we (*) hereby give notice that I/we (*) cancel my/our (*) contract of sale of the following goods, - Signature of the consumer(s) (only in case of communication on paper). Want to be featured? A contract between you and Beiersdorf for the purchase of the goods will only come into existence only once you have received an order acceptance sent to you by separate e-mail. Deliveries outside of the United Kingdom are unfortunately not possible at present. Palmer's #6. 100ML | 3.92 per 100ML. There are plenty of British products much better and much cheaper than Nivea. Well continue to expand the range, so sign up tomyNIVEA to get the latest updates and alerts when new products are added.
Email Nivea | Tips & Talking Points - GetHuman Overview of all NIVEA websites around the world. Alternatively, you can arrange for delivery yourself. You can edit the contents of your Shopping Basket at any time, which will recalculate the price of your order. In the Shopping Basket you can see your selected products, quantity and total price. { Home Nivea. "ItemThumbnailImage" : "/wcsstore/eBootsStorefrontAssetStore/images/NoImageIcon_sm.jpg" Body Wash 18. } NIVEA believes in working with your skin's own biology for being your naturally beautiful best. We may reduce any refund accordingly if this is the case. (173) 1/2 price on selected Nivea Men.
NIVEA Reviews | Read Customer Service Reviews of www.nivea.com - Trustpilot "ItemThumbnailImage" : "/wcsstore/eBootsStorefrontAssetStore/images/NoImageIcon_sm.jpg" Sleaford Business Park In total, there are 2 ways to get in touch with them. Use at your peril. } }, You don't have the right to change your mind in respect of: Consequences of cancellation } } NIVEA MEN Sensitive Post Shave Balm with 0% Alcohol, 100ml. currentPageNumber:1, We keep copies of each contract. "Attributes" : { 3.92. "ItemThumbnailImage" : "/wcsstore/null/image not defined" Body. "ItemImage" : "/wcsstore/null/image not defined", SHOP NOW Company Information Responsible for the content of this website: Beiersdorf UK Ltd. Trinity Central, Trinity Park Bickenhill Lane, Birmingham, United Kingdom B37 7ES T: Tel: +44 (0)121 329 8800 F: +44 (0)121 329 8801 Commercial Register / Reg. If you live in Northern Ireland you can bring legal proceedings in respect of the goods in either the Northern Irish or the English courts. Rapid Same Day Delivery. Provided we do this, we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any goods you have paid for but not received. All card payments are handled by our partners Adyen. 193.17.4.245 Due to the impossibility of using the product with wet hands (and after shaving the hands are always wet) I must switch to another brand. You can retrieve a shipping label via our customer services. Excellent customer service and a quick check-out. We are not liable for business losses. transition: background-color 250ms ease-in-out, color 250ms ease-in-out; or spend 15 for Health & Beautycard members! Payment by sending cash or cheques is not possible. .copy-ticker {
Nivea | Superdrug { WHAT ARE WE DOING AT NIVEA TO BE SUSTAINABLE? We only supply the goods for domestic and private use. This item has been successfully added to your list.
Free delivery when you spend 25. /* Media queries - Margins - Remove for CoreMedia */ All rights reserved. "ItemThumbnailImage" : "/wcsstore/null/image not defined" Nivea reviews first appeared on Complaints Board on Nov 21, 2010. Remind me when call center opens. PayPal, Apple Pay & Google Pay). { The. flex-direction: row; My wife bought last November 2022 two Nivea products:- (1) Nivea Pearl & Beauty ( Quick dry) spray 250 ml (2) Nivea dry confidence 150 ml ( 48 hour protection) When I contacted nivea customer services they were not interested refusing to replace or refund the product. Another long time customer gone. Customer service Current Wait: 7 mins (3m avg) Hours: Mon-Fri 9:30am-5:30pm EST; best time to call: 9:30am Get to a live person fastest: Calling the Nivea number above should go right to a real human being Report your Nivea issue: GetHuman walks you through with our best tools, fastest contacts, reminders & follow-up! GetHuman features available: Current hold time. CelluAid #3. Online only. If we fail to comply with these GTC, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking a contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Use this comments board to leave complaints and reviews about Nivea. "Attributes" : { } ], [ Excellent customer service and a quick check-out. Email: Complete the Contact Form or contact us via Consumer.Relations.UK@Beiersdorf.com * Calls to this international Freephone number are free from a UK landline. Here are 8 tips for writing great reviews. You can email the site owner to let them know you were blocked. But should it be at the cost of your skin? You can also phone our customer services team on01507 610214. You can email the site owner to let them know you were blocked. The 200ml bottles that have been affected have the batch number 12640440-BN, with a product code of 85616. .copy-ticker { } flex: 1 1 auto; : 00468710 Terrible skin since using these, burning, peeling, red, flaking, eczema around mouth, eyes.I looked like very sore and skin felt like sandpaper .After a month of complaining and completing an adverse reaction form, nothing.NO apologies, no refund or vouchers. No. Protect & Dry Touch Invisible Spray SPF 50, All the latest highlights, care tips, inspirations and offers, Exclusive free product samples especially chosen for you. Company Information 50%-off all Luminous630 products until 01 June! Cloudflare Ray ID: 7d1305afb87ecb42 NIVEA Customer Service. This website is using a security service to protect itself from online attacks. text-transform: uppercase; For someone who has gotten a mostly hectic schedule, single application of the product daily would already prove a really good outcome. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Nivea, Like, share & subscribe to Nivea on YouTube at. Nut allergy Nivea has just added almond oil to sun screen - Wrongly claiming that their children sun cream is safe. "ItemImage467" : "/wcsstore/eBootsStorefrontAssetStore/images/NoImageIcon.jpg", And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them.
Nivea Skincare | Superdrug Boots.com is a trading name of Boots UK Limited. Boots has products available in other retail outlets in a number of countries, select from the country-specific sites below to find out more: @media screen and (max-width:1280px){.promo-espot{display:none!important}}, Online access to health and wellness services, Unlock exclusive offers with your Advantage Card, visitcovid-19 information, products & testing, how to order your NHS repeat prescriptions, NHS Discharge Medicines Service (England), Corporate COVID-19 Lateral Flow Testing Service, Corporate Hepatitis A Vaccination Service, Corporate Hepatitis B Vaccination Service, Travel Vaccinations & Health Advice Service, England COVID-19 spring booster vaccination service, Northern Ireland Covid Vaccination Service, Virtual Boots Macmillan Information Pharmacist, 8 of the best spring fragrances that will attract all the compliments, how to apply perfume: tips to make it last longer, How to do perfume layering and 10 of the best body lotions to give this Christmas, scent profile: how to choose the right perfume for you and others, the Boots guide to the top 8 mens aftershaves, the Boots guide to the best electric beauty tools, the Boots guide to the best electric toothbrushes, the Boots guide to the best electric shavers, how to be more eco-friendly with your eyewear, 5 perfume discovery sets that will transform the way you shop for fragrances, 8 fragrances to transport you to sunnier climates, 10 of the best winter fragrances that will turn heads, best gifts for men: 10 of the best presents you can get at Boots, birthday gifts: find the best ideas & inspiration 2022, Boots guide to the best perfumes for mums, fall in love with these five Valentines Day picks, the best gifts for new parents: 2022 edition, the best letterbox Valentines Day gifts for your BFF, the Boots guide to the best anniversary gifts, The Boots guide to the best bridesmaid gifts, the Boots guide to the best engagement gifts, The Boots guide to the best first Mothers Day gifts, the Boots guide to the best home fragrance gift ideas, the Boots guide to the best photo gift ideas, The Boots guide to the best Valentines Day gifts, The Boots guide to thoughtful gifts for mums who have everything, visitfind your perfect no7 skincare regime, discover no7 line correcting booster serum, discover no7 advanced ingredients capsules. Lip Balm 11. Good product, poor packaging. } The Consumer Rights Act 2015 says goods must be as described, fit for purpose and of satisfactory quality.
Nivea: Reviews, Complaints, Customer Claims | ComplaintsBoard You agree to comply with all applicable laws and regulations regarding the NIVEA E-Shop, and any transactions conducted on or through it. Please get in touch with our friendly team as soon as possible either by calling 01507 610214 or email nivea@intervino.co.uk and have your Order ID to hand.