Then print your shipping documents, enclose the returns form within the package, fix the label to the outside of your package and send the item back through your chosen method. Return/exchange within 28 days of receiving your item(s). RIVER ISLAND - Promo Code The retailer's operating profit touched 73.5 million during the year, while it had incurred a loss of 36.2 million in the year-ago period. If you wish to exchange an item, please choose "Exchange" from the List of Returns Reasons, and the retailer will be in contact with you to arrange the exchange item to be sent to you. Today, the brand offers a youthful take on modern daywear punctuated with eye-catching . Then print your shipping documents, enclose the returns form within the package, fix the label to the outside of your package and send the item back through your chosen method. 15% OFF 15% off your first order over $50 with this River Island promo code First time shopper? 2.3 These Terms will become binding on you and Us when we issue an Order Confirmation and provide you with a downloadable Return Label at which point a contract will come into existence between you and Us. Simply follow the steps below to send your return: Thats it! If We do waive a default by you, We will only do so in writing, and that will not mean that We will automatically waive any later default by you. Jersey Post We will confirm receipt of this by contacting you in writing. We can only refund the value onto a credit/debit card and this will have to match that of the named person on the Despatch Note (which You will find enclosed in Your Order). These pieces may be covered in sequins or ornate embroidery, or they might have other interesting features like unusual necklines and sheer sleeves. Date of experience: 12 May 2023. Can I get a refund if the price has changed since I ordered it? Overview River Island has a rating of 1.43 stars from 72 reviews, indicating that most customers are generally dissatisfied with their purchases. 9.2 If you have any questions or if you have any complaints, please contact Us. 2 July. Faulty goods refers to manufacturing issues. Youll be sent a confirmation email with label attached ready to print. Home How can we help Frequently asked questions Returns/refunds How do i return items from an order without a returns note? That's it! This does not affect your rights under clause 8. It can take up to 14 days for a return to be processed once we have received your parcel should you choose to send it back to us via the Post Office or Parcel Collection Service. 15% OFF River Island Promo Codes & Coupons June 2023 River Island Sterling Silver Diamond-Cut Filigree Leverback Dangle Drop Earrings . Shop River Island Online | Nordstrom Return this item for free. You agree not to use the Services for any commercial, business or re-sale purpose, and We have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. Use any of our River Island promo codes to score some extra savings. All refunds will be processed using the original payment method. If you are a UK customer, you can return your order for FREE via Collect+, Doddle, Hermes ParcelShop or Royal Mail. It also manages six different online platforms to sell products. People who sign up for the River Island mailing list find out about new styles before they officially launch. What is your returns policy and how do I return? You'll also receive countless savings tips, updates on latest trends, and more discounts. 6.2 We only supply the Services for domestic and private use. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect. Please note that we are only able to offer exchanges at River Island stores in the UK, Sweden and Republic of Ireland. All orders come with premade return shipping labels, though customers . Our stores in the Netherlands and Belgium closed on Friday 22nd March and from this date we were no longer be able to accept returns to these stores. In our other stores all refunds must go back onto the card that was debited for the Products. Returns/Refunds How do I return items from an order without a returns note? You can also not return the cosmetics and swimwear if the hygiene seal is broken. (a) We will contact you as soon as reasonably possible to notify you; and, (b) Our obligations under these Terms will be suspended and the time for performance of Our obligations will be extended for the duration of the Event Outside Our Control. The refund would be sent through the same payment method which you use for the purchase. Swimwear cannot be returned if the hygiene strip has been removed and cosmetics cannot be returned if the hygiene seal is broken. 11.2 This contract is between you and Us. * Please enter either the post code, email or phone number from the details when you purchased your items. River Island Sterling Silver Diamond-Cut Filigree Leverback Dangle Drop Plus, don't miss out on their "sale" section to see what's already been discounted. Some of the products you cannot return due to hygiene and health reasons such as underwear, beauty products, piercing jewelry, etc. River Island accepts returns within 14 days of delivery. Make sure items are clean, unworn and with their tags attached. The label is committed to unveiling new items every single week. Are there any items I cannot return? The store has Multibuy specials that allow shoppers to buy more than one of a certain item at a discounted rate. The service is most suited to our home based customers as you will need to be available on your specified collection day. Complete and detach the Returns Slip (found at the bottom of your Despatch Note) included in your parcel, making sure to enter the most appropriate reason for the return, and fill in all the relevant details. Want to know how to get River Island coupons or River Island promo codes? Can I exchange an item? Any unwanted items can be returned to a store for an exchange or Gift Card, alternatively, we will process the refund to a Credit/Debit Card in the name of the person on the despatch note. River Island Return Policy If you're returning a gift that someone has bought for you, don't forget to take your gift receipt or proof of purchase. How do I return items from an order without a returns note? British clothing retailer River Island has seen 23.2 per cent turnover increase year-on-year to 740.0 million in the year to December 2021. Verizon Equipment Return, Return Fios Equipment | Verizon. You can find everything you need from head-to-toe for apparel, occasion wear, shoes, and more. For detailed information, please see ourterms and conditions. If you need to pay for your return, just fill in your details online first and use the QR or authorisation code we'll email to you at the Print In ParcelShop device to print off your label. Standard and express shipping are also available. Shop staff really friendly, good choice of clothes. River Island is one of the most well-known and beloved high-street fashion retailers. Riverisland Reviews | Read Customer Service Reviews of www.riverisland Returns We can only offer returns in store for online orders. Check this page often to make sure you don't miss out on the next great deal when it comes around. River Island Return Policy. Returns Since 2010, River Island has expanded into new categories, launching childrenswear ranges that year, moving into homewares in 2018 and unveiling a new womenswear label Harpenne, although that was axed in 2020 after just a year. Our company registration number is 09042725 and VAT number 200932158. Yes! A leading-edge research firm focused on digital transformation. Optimum | Equipment Return Instructions All River Island orders of $50 or more ship at ground speed for FREE. For online orders being returned to a local store, please use your despatch confirmation email as proof of purchase. All Rights Reserved. RIVER ISLAND. 2.4 We shall assign an order tracking number to the Order which will be shown on the Return Label. Can I return multiple items from different orders in the same parcel? River Island Promo Code | 40% - June 2023 | GLAMOUR If you still need assistance were happy to help, please have your 8 digit order number ready (if applicable) and contact us via: Live Chat(available 7 days a week only available for UK and Ireland), For more ways to contact us, opening, and live chat times, please see ourcontact us page. Please take the Products youre returning, along with the receipt / Despatch Note to any River Island Store within the following countries within 28 days of your purchase / date of receipt: If you purchased your item in one of our stores you have 28 days from your purchase/date of receipt to return that item to us in store in an unworn, unused condition for an exchange or refund. Please use the address label provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charges. Unless faulty all items being returned must be unused and in their original packaging. Read Customer Service Reviews of www.riverisland.com - Trustpilot Return items bought as part of a multi-buy offer will be exchanged or refunded at the original price paid. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Your email address will not be published. Print off the Returns Label and fix it to the front of your parcel, covering the original label with your name and address on it. For more info, read our Privacy Notice, T-shirts: 2 For 15 / 3 for 23 / 5 for 39, Mini Boys T-shirts & Shorts: 2 for 10 / 3 for 14, Older Boys T-shirts & Shorts: 2 for 12 / 3 for 16. The greatest River Island promo code we've seen so far was 20% off all summer-related items for men, women, and children. 5 What if I don't want my partner to meet my family? If you want to reserve an item, here's how: River Island is one of the most well-known and beloved high-street fashion retailers. To keep an eye on your return, track your itemhere. Conditions. $21.99 $ 21. In 2021, River Island partnered with independent fashion jewellery business and former Topshop supplier DCK Group, to . The item must be returned in new and unused condition. Please be advised that we are unable to exchange online orders in our Republic of Ireland stores. How to Return a Parcel with Evri | Evri Parcel Returns If you purchased your item through our website or mobile app you have 28 days from the day you received your order to return the items to our store. Disconnect the equipment you wish to return and carefully place it, including all remotes and power cords, in a box of your choosing. Add enough fashionable pieces to your bag and take advantage of this sweet deal. If you do not have the original credit or debit card then your refund will be issued onto a River Island Gift Card. They also receive special coupons that are not made available to the public. Returns via the returns portal are tracked, Remember to drop off your return within 14 days. 2.4 We shall assign an order tracking number to the Order which will be shown on the Return Label. Show more. Orders placed online using Klarna Pay in 3 are not eligible for exchange in stores. River Island is one of the most beloved and popular brands to emerge from Londons High Street scene. To keep an eye on your return, track your item here. By choosing ReBOUND, Retailers havetaken steps to ensure that your returns experience is easier, cheaper and more streamlined so that both you and the retailer has better visibility of the return status and so the retailer can speed up the refund process. 10.1 We will use the personal information you provide to Us to: 10.2 You agree that We may pass your personal information to credit reference agencies and that they may keep a record of any search that they do, 10.3 We will not give your personal data to any third party, other than the retailer and courier providing the transport method that You have chosen, if necessary to perform the transportation service. Whether you write them by hand or print them at home, check out our selection of River Island return address labels. Returning an unworn Christmas gift after 28 days? 2 July. 11.1 We may transfer Our rights and obligations under these Terms to another organisation, and We will always notify you in writing if this happens, but this will not affect your rights or Our obligations under these Terms. 5.2 If applicable, payment for the Services is required upon completion of your Order by credit [or debit] card. Choose from our unique selection of designs. Attach the label on outside of your parcel. RIVER ISLAND. Shop for River Islands statement-making clothes without breaking your budget by using these coupons and promo codes from Giving Assistant. If you are a UK customer, you can return your order for FREE Using the River Island Parcel Collection Service. Do I need to pay for my return? - Returns/Refunds They have well-designed and quality products such as clothing, footwear, bags, and accessories. Where the Event Outside Our Control affects Our performance of Services to you, We will restart the Services as soon as reasonably possible after the Event Outside Our Control is over, (a) you cancel the Order within 14 days of receipt of the Order Confirmation and we have not yet provide the Services (clause 3.9); or, (b) You cancel an Order if there is an Event Outside Our Control (clause 7.4); or, (c) We cancel the Order if there is an Event Outside Our Control (clause 7.4), (a) We are not able to supply the Services to you because you do not complete the Order (clause 3.4); or.