I t says the lid is removable so as to put the fuel in but its not . A free inside look at company reviews and salaries posted anonymously by employees. "Tried to contact for tracking info but unable to get any sense out of both companies (robot chat). DO NOT ORDER THE DOUBLE PARASOLA13762508-1M-V Appalling customer service from the range and their service partner MH Star UK Limited. Companies can ask for reviews via automatic invitations. Trying to return a glass top patio table that came with a broken part so unable to put legs on.
Contact us | Jetstar Anyone can write a Trustpilot review. The manager has been doing things that he shouldnt with one of his employees in the first aid room while at work! Contacted the seller and within a few days the wrong part was replaced. Sultan Abdul Aziz Shah Airport She ended the call with a "flippant remark". Never again. Ci Buyers beware !. Complained to Wilko customer services and a replacement was sent (apparently quality checked). If your booking was made through malaysiaairlines.com, you may retrieve it here to make any changes to your itinerary. Let Ask Jess, our virtual assistant, help you. Wish I'd read all the reviews before wasting 246.59 on such a dreadful quality metal shed. I have been trying to get an item I ordered through the range from MH star returned as wrong size after 6 telephone calls numerous emails promises of collection of the item its still here. I rearranged delivery to a day I would be at home. Glassdoor has 7 MH Star reviews submitted anonymously by MH Star employees. No star would be my choice !Ordered a pagola through Groupon but due to order cock ups , 2 were ordered. I semt many emails explaining the problem and they want photos which i cant send as i dont have access to a computrr or laptop which they recommend to se d them . Order was for an awning via Onbuy order stated delivery would be 2/3 days. Email request for refund/return was apparently lost and zero customer service. I bought it through the range website but have since found out which took 5 days and numerous phone calls that it came from this company. Contacted customer services (Gabriel) and sent pictures. For updates on departures and arrivals, check your flight status now.
MH Star Reviews: What Is It Like to Work At MH Star? | Glassdoor Our customers are very important to us here at Malaysia Airlines. It as cost me more in phonecalls and spending my time emailling and hours on webchat. For more information or assistance please contact our Corporate Relationship Manager by submitting this form. Malaysia. Honestly theyre about as much use as a back pocket on a sock. Date of experience: March 01, 2023 They should not be trading!!!!!. I still dont have the item . New item sent out and yet again parts missing. They are ignoring all our emails and messages through PayPal. I would not expect a parasol base to be an annual disposable item. To maintain your privacy, please use 6 alphanumeric booking reference code and last name to retrieve your booking. Exceptional customer service, the design received from MH Design Lab was way above my expectations for a very low price, you can't go wrong if you buy service from him.
What Is Customer Service? [Definition & Examples] - Tidio Claim your profile to access Trustpilots free business tools and connect with customers. Ordered a recliner chair through B&Q & didnt realise until after ordering it was through a 3rd party site. Contacted the seller and within a few days the wrong part was replaced. Believe the 1 star reviews.If it's seems too good to be true, it probably is!1st delivery attempt "returned to warehouse"2nd delivery attempt "delivered". no it wasn't !! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I am still waiting for a refund for the items I never received nearly 2 weeks later. questo messaggio, invia un'email all'indirizzo He would offer 10% for this. We use dedicated people and clever technology to safeguard our platform. Due to the lack of cooperation I have received I have now passed this to trading standards to look into.
10 Ways to Deliver Consistently Great Customer Service Your credit voucher will be sent to your email address. I have been trying to get an item I ordered through the range from MH star returned as wrong size after 6 telephone calls numerous emails promises of collection of the item its still here. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Their response was it's a new line, we haven't got any fixings in our warehouse, if we refund you 15 perhaps you would be able to source the missing parts yourself. 2 MH Star reviews. Still have faulty garden table in box sitting in my hall.
They should not be trading!!!!!. MH Star UK Ltd is a retailer that offers a wide selection of products, including furniture, pet beds, cycle trailers, and gazebos. They have been totally unhelpful.
Find us - mhstar.co.uk Avoid this company like the plague. AVOID!! I did get a carrier through parcels2go which cost nearly 50. I am still awaiting a response. Verification can help ensure real people write reviews about real companies. Order was for an awning via Onbuy order stated delivery would be 2/3 days.
MH STAR UK LTD Company Profile | GREENFORD, United Kingdom All our agents are currently busy or unavailable.Our contact centre is open 7 days a week from 6am 10pm (local time).Please try again later or check our help pages. We also ensure all reviews are published without moderation.
MH Star: warehouse for home and garden products - Mecalux.com Categories Blog Log in For businesses. I bought it through the range website but have since found out which took 5 days and numerous phone calls that it came from this company. wish i had realised it was MHstar and read the reviews first. No contact from Yodel or MHSTAR and unable to find out what the problem was. Each time the chair/s were delivered within 2 days of order, very well packaged and with no damage. It was not made clear in the description the item was a permanent installation- I needed something moveable. Can only praise their customer service and on my experience would gladly recommend.
Lee Johnson - Operations Manager - MH Star UK LTD | LinkedIn Trying to return a glass top patio table that came with a broken part so unable to put legs on. I ordered from this company through amazon who use yodel as their delivery model. Chairs that cost that amount of money (well over 100) should NOT last only 6 months! They lied and lied about delivery 3 months later Id had enough and claimed a refund via Amazon. a.inflight-menu.hvr-underline-from-left-dashed { display: none; } a.book-opt-car.hvr-underline-from-left-dashed { display: none; } If your booking was made through malaysiaairlines.com, you may retrieve it here to make any changes to your itinerary. No tracking provided, e mailed twice and received no reply. Trying to contact you via The Range , reference my garden furniture that is full of rust bought in September and kept in a garage . Electrical goods must have a minimum of 12 months warranty. When I called MH Star, Lina Calveti told me that they didn't warranty their poly tunnels against wind.
I have had to put one star because it wouldn't let me give no stars. And i am owed a full explanation. !Purchased a gazebo through the range from this company only to find when I put it up the legs were too small for the feet. Lamentamos Purchased desk through e-bay from this company paying for 24hr delivery. After completing and emailing two disclaimer forms to MH Star I was promised a replacement or refund, neither of which have materialised and MH Star are now ignoring my emails. Ordered a walk in greenhouse from Wilko online back in March and it was faulty. Absolute joke of a company that clearly dont know how to pack and send items. Getting this to citizen advice for reporting to trading standards commission. As above the item is not fit for purpose therefore not worth keeping. It should have been delivered 25 may. Our customer service is open at the following times (Malaysia Time) : Saturday, Sunday and Public Holidays (in Malaysia) : Closed, 4thfloor, West Wing, scusiamo se questo pu causarti degli inconvenienti. If youre travelling with more than one infant, or you would like to book a seat for your infant, please chat with us to make your booking. Amazon and B&Q need to check the companies they source from! After a lot of chasing, and hassle I finally received my refund this morning, the refund procedure needs upgrading, and customer services requires a human to talk with instead of a chat bot on OnBuy.comOverall- Satisfied, Purchased a garden swing through gogroupie the awning broke cause of a little wind On the first sunny day in ages I asked for a replacement and they sent a complete replacement swing which I was not expecting. The polly tunnel was complicated to assemble as no instructions were supplied.The brackets snapped after only being up for one day.I hade to improvise as poles were missing etc.Have messaged the company numerous times still awaiting reply.Very disappointed do not buy from this company check out the reviews first . The quality is terrible and as stated no seat, how can this company even be in business with the rubbish they are selling. . Most of all, their delivery process is exceptional. Our Live Chat team is ready to help. I'm going around in circles and no one is helping. (Bedroom related things) He also has a fianc. The replacement item arrived in perfect condition. Took day off work unpaid for you to collect but you failed to collect. I am still waiting for a refund for the items I never received nearly 2 weeks later. Our Live Chat team is ready to help.
MH STAR UK LTD people - Find and update company information - GOV.UK. Distributed Order Management: new advanced technology solution by Mecalux, Mecalux presents its digital solutions at the Gartner Supply Chain Symposium|Xpo, Fema Group: AS/RS for boxes and for pallets, Codognotto: tall seismic pallet racking for a 3PL. If your booking was made through a travel agent, please contact your travel agency. 2 . screws, washers, nuts, bolts etc so could not even attempt to construct it. At least one component was completely the wrong size. My wife ordered a metal bench swing through B&Q. The fireplace worked for a few minutes when I tested it spring time. It arrived when I was at work ( I had no previous notice of delivery). About A highly experienced and inspirational operations manager with 14 years in the fulfilment & distribution industry, during which time I have successfully lead a number of large multifunctional. Chat with us to cancel a booking or update your surname. The product is made by PawHut and is really poor quality. We offer advice on storage systems without obligation. Browser outdated: Flight search is not supported in IE version 10 or lesser. It goes against our guidelines to offer incentives for reviews. Avoid this company like the plague. I refused and he has now gone to ground and will not answer emails. The quality for money is excellent.better than expected. This will facilitate goods storage and handling and ensure that our merchandise is stored as safely and securely as possible. Now raising a claim with my card issuer as goods not fit for purpose. I can see I will have to get trading standards advice and probably legal advice to get my money back. Find out how we combat fake reviews. Don't answer there phone, don't respond to emails. All this will foster the rapid growth the company is experiencing. They don't understand UK consumer law!I contacted my credit card company who advised me to contact Amazon. Some fees may apply. WELCOME to the MH Self Service Portal (MH SSP) Our customers are very important to us here at Malaysia Airlines. I'm going around in circles and no one is helping. Have left several messages to this company but no one ever returns my calls. The company is characterised by a high level of activity: it prepares and dispatches over 1.5 million orders a year. Which I have now sitting in my shed up opened and but box damaged. University for the Creative Arts. No one has got back to me with a resolution and I'm stuck paying for something I cannot use. Chat with us if you need to request specific assistance or would like to discuss your specific assistance needs. I bought this table in good faith it's not my fault that it arrived with a broken essential partPlease sort it. However that hasn't got me anywhere. Due to the lack of cooperation I have received I have now passed this to trading standards to look into.
MH Star - Crunchbase Company Profile & Funding Emergency assistance calls and other enquiries about travel insurance: Emergency assistance calls and other enquiries about car hire: Use Live Chat to start your claim. I have spent countless hours emailing web chatting and being held on a line waiting for a customer service to answer and call back they still don't know where it is and when i may get it, apparently its been being delivered everyday for the last 8 days.
Read Customer Service Reviews of mh-crafts.com - Trustpilot Doesn't look like I'll ever receive replacement stools. Please note however that Malaysia Airlines is not currently subscribed to an approved ADR scheme therefore neither the ODR platform nor any approved ADR providers will be able to accept your complaint. Horrible company!!! Our team is ready to help. The item was expected on the 29th June 2022 but I got a message this morning the 28th June, from Amazon to say that Yodel had tried to deliver it on the 27th June 2022 but had failed as additional information was required. Still have faulty garden table in box sitting in my hall. If not CAZAAR MHSTAR and YODEL you should be totally ashamed of the lack of service. Hopefully they won't cause damage to anyone else. I purchased a dog house from MHStar through and the details were extremely misleading. It was duly returned to them on Feb 23 but I have not yet received a refund. Some fees may apply.
MH Design Lab Reviews | Read Customer Service Reviews of mhdesignlab.com The seller explained I needed to take pictures of the problematic components. Amazon are now dealing with these muppets. It goes against our guidelines to offer incentives for reviews. Please refer to our General Conditions of Carriage or head in to any Malaysia Airlines Berhad counter for more info. Thank you Mhstar for sorting it out so quickly. They are ignoring all our emails and messages through PayPal. Glassdoor. Web check-in available from 48 hours and up to 90 minutes before departure. Best Service I Ever Had. So again returned to depot. The seller explained I needed to take pictures of the problematic components. Simulator Building Complex A-AA0202 Saturday, Sunday and Public Holidays (in Malaysia) : Closed. It arrived with a hole in it. It arrived with a hole in it. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews.
I was not there ofc,manual stated " do not subject this item to rain!! MH Star, an ecommerce retailer specialising in home, garden, fitness, child products and more, is building five warehouses in Northampton and Bedford, UK, where it will house 87,000 pallets. So they promise full refund but ignore every call and request for return and refund. Still no resolution 3 weeks later, our local handyman came to look at fixing the hutch and said it wasnt worth the box it came in, shoddy thin wood, no protection from a fox let alone a pidgeon. Purchased desk through e-bay from this company paying for 24hr delivery. I have been asked to prove the default which would mean I have to assemble to parasol once again. Avoid at all costs. Our Live Chat team is ready to help. Tried contacting them but they emailed me with ridiculous questions. and before anyone thinks we didnt put it together correctly this was a pre fixed mesh inside a wooden panel. We also ensure all reviews are published without moderation. Log in Blog Categories For businesses. If I don't receive a refund, the credit card company stated that they'll be happy to sort thing out. Especially for the price. It completely fell apart after 9 months due to its poor construction. I have spent countless hours emailing web chatting and being held on a line waiting for a customer service to answer and call back they still don't know where it is and when i may get it, apparently its been being delivered everyday for the last 8 days. This includes (among others): Our liabilities for lost and damaged baggage are based on the depreciated value of the baggage and are limited to the actual losses suffered by you. At least one component was completely the wrong size. Suggested companies are based on peoples browsing tendencies. I have been calling emailing every couple of days but still no resolution. I have been told if I email for an update I will be pushed to the back of the queue, which to me is just ridiculous. Placed an order through another company cancelled the following day but you insisted to send out parcel 2 of 2. It should have been delivered 25 may. and before anyone thinks we didnt put it together correctly this was a pre fixed mesh inside a wooden panel. 0%. They refused. I elected for 28 May and contacted the depot at 4pm when I was concerned that the package wouldn't arrive. please use 4-digit format. They refused. !Purchased a gazebo through the range from this company only to find when I put it up the legs were too small for the feet. It arrived when I was at work ( I had no previous notice of delivery). The desk finally arrived on the Monday have been trying to get a refund on the wasted 24hr delivery charge. Simply the worst.I bought an Outsunny poly tunnel (via B&Q) and carefully assembled it as per the instructions. A note was left in my post box that the items had been left behind my bins. Absolute cowboys buy at your peril. Please visit malaysiaairlines.com with supported browser. No one has got back to me with a resolution and I'm stuck paying for something I cannot use. Never ever order from these people.
Voice your opinion today and hear what 1 customer has already said. Our local Corporate Relationship Manager will be in-touch with you soon. You can then access the CAA's consumer portal where you can submit your complaint to PACT. Speak to our team who can help you change your flights or the names on your booking. MH STAR UK LTD. Company number 07361121. We also ensure all reviews are published without moderation. You must return it in an unopened as new condition. I would not reorder this parasol Double Canopy Offset Parasol - Grey unless you plan to lift your patio and cement it into the ground which as per the photos should sit safely on top of your patio. No star would be my choice !Ordered a pagola through Groupon but due to order cock ups , 2 were ordered. Absolute rubbish, use by far the worst delivery company in the country (yodel) and then claim there is nothing they can do when your delivery does not arrivr. Apparently the item was damaged in transit. Don't do business with the lying chating company they will Rob you. They asked for me to keep the thing initially to repair myself and would pay me 10 compensation!
MH Star Customer Service Representative Reviews | Glassdoor They should refund and compensate.so so stressful i feel ill.i am convinced its a scam set up. 100%. Amazon did nothing to help , so my credit card company got my money back. Excellent Customer Service. But we opened it to ascertain it was rubbish quality. Item came on the 5th day and was placed outside in the rain. Now raising a claim with my card issuer as goods not fit for purpose. Phone Number +44 800 240 4004. If I don't receive a refund, the credit card company stated that they'll be happy to sort thing out. Absolute joke of a company that clearly dont know how to pack and send items. I bought this table in good faith it's not my fault that it arrived with a broken essential partPlease sort it. They refused to refund me on that basis. I notified Groupon who were only too pleased to pass it on to MHStar who arranged for Tuffnells to pick up the item - on 4 separate occasions ,pre arranged by them - no one turned up.As the time slot they give you is 8.00-18.00 it means that someone has to wait in all day.I have now been out of pocket by 799.99 for over a month and all that I get from their customer care is apologies and they will arrange another date.Stay clear of MHStar and Groupon as I purchased the product through them but they do not want anything to do with the issue.