By agreeing to submit your resume, you consent (in accordance with our Terms of Use and Privacy Policy) to: Should you have any questions or wish have your information removed from our service, please contact us here. Location, education, and experience impacts how much a technical support representative can expect to make. per informarci del problema. Assists users in implementing solutions. Here Are The Five Most In Demand Cities Right Now: Here are the five companies hiring the most now: Technical support representative salaries can vary depending on the industry. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Typically requires a high school diploma or equivalent. Aydanos a proteger Glassdoor verificando que eres una persona real. Trains and supports the sales team on systems, processes, and procedures. May require a bachelor's degree or equivalent. Jobs Organizations depend on their reps to keep timely, accurate documentation of interactions with customers. Work is closely managed. Typically requires 0-2 years of related experience. Typically reports to a manager or head of a unit/department. If youre a good problem-solver who enjoys interacting with others, a position as a tech support rep could prove ideal. Occasionally directed in several aspects of the work. Ensures that project/department milestones/goals are met and adhering to approved budgets. How much does a Technical Support make in the United States? Employers, Survey Job offers are contingent on background/security investigation resultsMust be willing to submit to drug screening. This, however, can vary significantly depending on education level, experience, and industry. Use our tool to get a personalized report on your market worth. Apply for the Job in Tech Support Representative Job Openings (Full-Time & Part-Time) at Las Cruces, NM. A shift towards, Handling involuntary termination is a likely occurrence for human resources managers and, Return better results with Payscale job search, Compare real living costs across different states, Consider potential directions your career can take, Calculate the 20-year net ROI for US-based colleges, Are you the kind of person who struggles to get a handle, Learn where the best career earners attended college, The average hourly pay for a Technical Support Representative is $17.66 in 2023, An entry-level Technical Support Representative with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $16.13 based on 66 salaries. Extensive knowledge of the function and department processes. Escalates more complex inquiries to a higher level team. Typically reports to a project leader or manager. Has full authority for personnel actions. Recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Technical support representative salary in Philippines - Indeed 90%. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. Apply for Sr Manager Customer Site - Cambridge, MA - Remote job with Thermo Fisher Scientific in Cambridge, Massachusetts, United States of America. $29,500 - $33,999 17% of jobs $34,000 - $38,499 13% of jobs $38,500 - $42,999 15% of jobs The average salary is $43,537 a year $43,000 - $47,499 12% of jobs The average hourly pay for a Technical Support Representative is $17.66 Hourly Rate $13 - $25 Bonus $498 - $5k Profit Sharing $164 - $4k Total Pay $29k - $59k Based on 539 salary profiles (last. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Requires a bachelor's degree or equivalent. Typically requires 0-2 years of related experience. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. Technical Support Representative Salaries in the United States - Indeed Typically requires a high school diploma or equivalent. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion,benefits, social and recreational programs, anddiscipline. Wenn Salary: Technical Support Representative in United States May 2023 Industries Tech support reps often work in call centers or from home and report directly to a tech department supervisor or shift manager. MEDIAN. om ons te informeren over dit probleem. A specialist on complex technical and business matters. Provides customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction. . Typically requires 2 -4 years of related experience. real person. Onze Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. The three most common skills for senior technical support representatives are troubleshoot, escalate, and technical troubleshooting. A) Salary.com storing your resume for purposes of providing you with the job posting service. These are the three highest-paying states for technical support representatives in the US. Tech Support Representative Job Openings (Full-Time & Part-Time). Increases customer delight through extraordinary customer service. per informarci del problema. You know if you are being paid fairly as a Technical Support Representative if your pay is close to the average pay for the state you live in. Recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. The only way to truly get the life you want is by taking positive risks and Those with an MBA degree tend to enjoy a higher pay scale than those who Find out what you should earn with a customized salary estimate and Please note that all salary figures are . Jobs View the job description, responsibilities and qualifications for this position. You may be asked by your supervisors or managers to perform other duties. True first level manager. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Good tech support reps sympathize with the issues customers may have. New research on who's asking for raises and who's getting them as well as advice on how to ensure you're getting the salary you deserve. Disculpa Works independently within established procedures associated with the specific job function. Salary.com. Prepares presentation materials and exhibits. Work is highly independent. When one path doesnt work, they must continue to analyze the situation and try other routes. Evaluates user needs, defines technical problems, and works with engineering/development staff to determine solutions. Job. Delta Air Lines salaries: How much does Delta Air Lines pay? Si continas recibiendo este mensaje, infrmanos del problema Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TVs, trips, tickets, and even cars. Lamentamos pelo inconveniente. Records client interactions, including inquiries, complaints, comments, and actions taken. The annual salary for technical support representatives ranges from $30,000 to $39,000 per year. Escalates more complex inquiries to a higher level support team. Requires a bachelor's degree or equivalent. What is a Technical Support Representative? - Zippia Research salary, company info, career paths, and top skills for Tech Support Representative Job Openings (Full-Time & Part-Time) Salaries below this are outliers. Ensures that physical inventory levels are monitored and replenished as needed. Monitors work queues to ensure adequate coverage and to meet service level standards. message, please email Benefits options and plans vary slightly by location. Typically reports to a manager or head of a unit/department. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Aydanos a proteger Glassdoor verificando que eres una persona real. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Requires a bachelor's degree. Recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Ci Wenn Technical Support Representative Jobs - Apply Now | CareerBuilder Companies What Does a Technical Support Representative Do? - Zippia naar FlexJobs is the longtime leader in helping job seekers find the highest-quality remote, work-from-home, hybrid, and flexible jobs. Typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. Provides documentation on product specifications and usage to the sales team. Ci Typically requires a bachelor's degree. What your skills are worth in the job market is constantly changing. scusiamo se questo pu causarti degli inconvenienti. las molestias. The average Technical Customer Support Representative I salary in the United States is $37,365 as of May 01, 2023, but the range typically falls between $33,345 and $41,783. envie um e-mail para Disculpa The average salary for a technical support representative is $19.04 per hour in the United States. Typically reports to a supervisor or manager. Salaries Utilizes a database of technical product information to inform decisions and recommendations. Manages subordinate staff in the day-to-day performance of their jobs. The average salary for a technical support representative is 22,452 per month in Philippines. The FlexJobs database contains a variety of listings for technical support representatives. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Technical support representatives can vary in location, but many work in call centers. message, contactez-nous l'adresse Are you sure you wouldnt like a free professional resume evaluation? Base Salary. Typically reports to a manager or head of a unit/department. Wenn Performs ongoing activities to maintain and enhance overall system performance. Requires a bachelor's degree or equivalent. Typically requires 5 years experience in the related area as an individual contributor. solution. Learn about a technical support career. verdade. Possesses a deep understanding of the organization's products and services. Requirements vary by employer and by the complexity of the problems tech support reps in a particular position are expected to handle. Typically reports to a supervisor. Se continui a visualizzare This preparation allows reps to learn the ins and outs of the organizations products and what types of customer inquiries are likely to arise. Typically requires a bachelor's degree. Requires a bachelor's degree or equivalent. Lamentamos pelo inconveniente. Si continas viendo este mensaje, Technical Support & Sales Representative- Houston, TXThis position requires newly hired Technical Support and Sales Representatives to work in our office located at 10720 W Sam Houston Pkwy N H. Technical support representative salaries typically range between $27,000 and $44,000 a year. Work is highly independent. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance. naar Provides basic technical support and assistance to customers via e-mail, phone, or chat. Contributes to the development of processes and procedures. Compare salaries for individual cities or states with the national average. Documents support interactions, including details of inquiries, complaints, comments, and actions taken. Works independently within established procedures associated with the specific job function. scusiamo se questo pu causarti degli inconvenienti. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance. You will troubleshoot account issues, provide general customer service, and up-sell customers on products and services when appropriate. In fact, our data shows that the technology, manufacturing, and retail industries tend to offer much higher salaries for technical support representatives. Provides technical support to system users within an organization. Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Top companies for Technical Support Representatives in United States HP 4.0 13,045 reviews 62 salaries reported $28.49per hour Lakeshore Talent 4.0 16 reviews 21 salaries reported Recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Job. Jobs Requires a bachelor's degree or equivalent. los inconvenientes que esto te pueda causar. The range for our most popular Technical Support Representative positions (listed below) typically falls between $33,345 and $146,850. The average salary for a Technical Support Specialist is $54,643 Base Salary $39k - $82k Bonus $523 - $8k Profit Sharing $495 - $6k Commission $1k - $20k Total Pay $34k - $76k Based on 3,704. MCI now employs 10,000 talented individuals with 150 diverse North American client partners across the following MCI brands: GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center, OnBrand24, and Valor Intelligent Processing (VIP). Caso continue recebendo esta mensagem, We are sorry for the inconvenience. People experiencing tech-related difficulties with hardware or software depend on technical support representatives to make things right. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.Employees earn paid time off as well as paid holidays and paid training opportunities. Si vous continuez voir ce The annual salary for senior technical support representatives ranges from $41,000 to $61,000 per year. The average salary for a Technical Support Representative is R149,760. enva un correo electrnico a Maryland pays Technical Support Representatives the most in the United States, with an average salary of $42,762 per year, or $20.56 per hour. 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Provides administrative and logistical support to the sales team. All rights reserved. para nos informar sobre o problema. If both location and money are important to you, then you might want to check out moving to Maryland, Delaware and Massachusetts, as these three states offer the highest salaries throughout the U.S. for technical support representatives. The average technical support representative salary is $42,762 in Maryland, $41,930 in Delaware, and $40,551 in Massachusetts. There are a wide variety of project openings available representing some of the most recognizable brands in the world. Click the checkbox next to the jobs that you are interested in. Provides basic technical support and assistance to customers via e-mail, phone, or chat. Typically requires 7+ years of related experience. Locations, Most innovative compensation technology backed by the most experienced team in the industry, Better communicate your compensation decisions to your employees, Salaries Skills Technical Customer Support Representative I - Salary.com Change of employer: Transform pay with our enterprise-grade comp platform, Automate compensation with our full-suite solution, Payscale's employer-reported salary data network, The world`s largest employee-submitted pay database, Annual survey salary data from HR industry publishers, The crowdsourced compensation data API for developers, 100% company submitted data from 2,000+ businesses, Schedule a personalized demo to feel the power of Payscale, Find salary information for similar job titles and locations, Comp Planning Business Case Pitch Deck By clicking Download Pitch Deck, you. Telephone Sales Representative (Part-Time), Sales Representative (Full-Time & Part-Time), Call Center Representative (Full-Time & Part-Time), Technical Support Representative (Part-Time), Tech Support Representative Job Openings (Full-Time & Part-Time) in MCI. MCI has fifteen business process outsourcing service delivery facilities in Iowa, Georgia, Florida, Texas, Massachusetts, New Hampshire, South Dakota, New Mexico, California, Kansas, and Nova Scotia. envie um e-mail para Provides customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction. Typically requires a high school diploma or equivalent. The policy regarding requests for reasonable accommodation applies to all aspects of employment. Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance. Documents support interactions, including details of inquiries, complaints, comments, and actions taken. Works under the close direction of senior personnel in the functional area. negotiate with confidence. Nous sommes dsols pour la gne occasionne. May assume a team lead role for the work group. Typically reports to a manager or head of a unit/department. Provides basic technical support and assistance to customers via e-mail, phone, or chat. Typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. Catalog, Find a More technical roles, such as those that troubleshoot computer issues, may require an associates degree or a bachelors in information technology, computer science, or similar field. verdade. Salary: Technical Support in United States 2023 | Glassdoor Works independently within established procedures associated with the specific job function. Companies Typically reports to a project leader or manager. Assists users in implementing solutions. Locations. may allow this role to increase their income potential and qualify for promotions. Technical Service Representative Jobs, Employment | Indeed.com Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de All aspects of employment at MCI are based solely on a person's merit and qualifications. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. ein Mensch und keine Maschine sind. Tech Support Salary Yearly Weekly Hourly $20,500 - $24,999 4% of jobs $25,000 - $29,499 8% of jobs $32,500 is the 25th percentile. Possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Strong PC & writing skills essential. 30d+ Tangent Inc 3.4 Advanced Technical Support Representative - Email Archiving Specialization Burlingame, CA $55K (Employer est.) What your skills are worth in the job market is constantly changing. Ideal candidates for this position are highly motivated, energetic, and dedicated. . The average salary for Technical Support Representative at companies like CONCENTRIX in the United States is $47,805 as of May 01, 2023, but the range typically falls between $41,405 and $54,205. naar Bonus. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. You will be evaluated in part based upon your performance of the tasks listed in this job description.The employer has the right to revise this job description at any time. Typically requires 3-5 years of related experience, or may need 2 years experience with additional specialized training and/or certification. to let us know you're having trouble. HP has the highest average salary for technical support representatives. Technical support representative salaries typically range between $27,000 and $44,000 a year. Technical support representatives make the most in Maryland, Delaware, Massachusetts, New York, and Mississippi. Pay increases are a top concern for 2022 to attract and retain talent, Temporary employee laws: A guide to hiring contract roles, What to include in a termination letter: Template and examples, How to Manage Your Time and Prioritize Your Workload. Assists customers with installation and issue resolution. pour nous faire part du problme. Ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures.
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