Upon finding out both dresses would come after i needed them my person asked if i wanted cancel my order wait, and canceled it for me upon my request. If you have not received your order by the end of your delivery timeframe, we'd suggest following the steps below as they are solving the majority of delivery issues: - Check again the email you received from us regarding your specific shipping information. Please note we cannot ship express orders to University/PO Boxes. If you choose to cancel your order and you have already paid for the goods, you will receive a store credit for the same value if it is within our shipping policy as outlined on our website; or with the option of either store credit or original payment refund, in the case of any shipping errors or similar situations. Thanks for your feedback. Here are 8 tips for writing great reviews. After an order has shipped, standard delivery is 3-5 business days domestically with FedEx and 7-14 business days internationally (not including any potential customs delays or remote locations). This Privacy Policy Statement only covers our Website and does not cover any other website. We do not do direct exchanges, but you can use the store credit you will receive to reorder a style in a preferred color/size. Lucy in the Sky, Inc. operates this Website. Stop in anytime to meet our brand experts and hang out in the LUCY lounge. A cookie is a small file which asks permission to be placed on your computer's hard drive. In order to have an account with AfterPay, you must: - Have a valid and verifiable mobile number, -Use a US Mastercard or Visa credit or debit card to make a purchase. However, this process takes 5-7 weeks.
How long is shipping and delivery? - LUCY IN THE SKY Help Centre Hi Jay, It was too small so I needed to exchange. Can I contact LUCY IN THE SKY through Facebook, Twitter or Instagram? I'll definitely send over your concerns to our design team. Merry S. was very friendly and helpful given the situation, but the return policy of the store isn't good. -Kate. Your data will enable us, and our processors, to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. We're glad you were able to get assistance swiftly! Glad were were able to help with the return!Please email us at resolution@lucyinthesky.email if anything else.-Kate, I ordered 3 dresses from Lucy that looked wonderful and in person two out of them were really poor quality despite being pretty expensive.
Lucy in the Sky - Yelp We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. You can also specifically search for styles that ship in 24 hours with a 3-5 business day delivery date through the Quick Find function and selecting 'Delivered by' date. Copyright 2023 LUCY IN THE SKY. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. It is a no for me. Guess I'll be donating clothes to charity. The quality was horrible.
LUCY IN THE SKY - Av. Higienpolis 618, So Paulo - Yelp You can also contact through their social media pages. Customer FAQs. We're glad we were able to assist you with getting credit immediately!Please email us at resolution@lucyinthesky.email if anything else.-Kate. Intellectual Property, Software and Content. Daniella M. was my customer service representative, and she was super helpful in issuing store credit for my refund in advance so that I could order my graduation dress as soon as possible. They just keep everyone's money, don't send anything. Takes forever to ship and zero response from Customer Service. Shop now at www.lucyinthesky.com, To learn more about reviews and trust on sitejabber.com, visit our. Unfortunately, the dress didn't fit, but their customer service was great in explaining how I could return the dress and get another size as soon as possible. However, I have attempted to order four things for this site and only one ever came the others all ended up being on back ordered. I mean, short to the point where I can see her butt cheeks! Become a verified brand rep for LUCY IN THE SKY and amplify your brand's voice on Knoji. I don't care how good are their dresses and I don't even want to know. Products used:None, sizing too inaccurate. Depending at which stage your order is at, we may be able to adjust it accordingly. What a terrible return policy for a online store. If you ever need sizing help please email us at resolution@lucyinthesky.email so we can better assist you.
Lucy in the Sky Dresses Review - Must Read This Before Buying We're so sorry to hear that you have not received your refund yet. You can contact them and find additional information on their products and services via their mobile apps. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. WHAT INFORMATION DO WE SHARE WITH OTHERS? Upon receiving your order, we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of www.lucyinthesky.com or its licensors and are protected by copyright laws and treaties around the world.
Business Profile for Lucy In The Sky, Inc - Better Business Bureau Our cut-off for same-day express shipping is 1pm Pacific Time. Sorry to hear that the initial order did not fit but we're glad that you were able to reorder the size you need. I emailed their customer service on Sunday . Email: shop@lucyinthesky.email - replies within 24 business hours. Please email us at resolution@lucyinthesky.email so we can further look into this issue. We are not doing wholesale at this time. Hi Sarah!Thanks for your feedback. Date of experience: September 06, 2017 Mary Munoz 1 review US Sep. 6, 2017 Considering this company sucks, I will never order from them again so now Im out $60! Had a great experience working with Jeselle D. on a return. Hi Lynn, Free FedEx Shipping, over US$75. Glad that our Customer Service was able to help with your returns! While I understand that it happens at the ends, this was all over the from of the dress and it was not apart of the style. We're so glad we were able to assist you.Please email us at resolution@lucyinthesky.email if anything else.-Kate. Thanks for your feedback. Not worth the hassle and loss of money. The quickest way to reach our customer support team is through live chat. Lucy in the Sky has a rating of 2.77 stars from 1,147 reviews, indicating that most customers are generally dissatisfied with their purchases.
Lucy In The Sky Clothing - Miss American Made The return policy is crap as well - you only get store credit. It has been over 3 weeks and I have not been refunded.
Lucy in the Sky Reviews | Read Customer Service Reviews of - Trustpilot Note that supports live chat. International delivery is 5-10 business days. Thanks for your feedback.
LucyInTheSky Phone, Email, Address, Customer Service Contacts Updated You can reach out to us via email at shop@lucyinthesky.email or via Live Chat during our business hours. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Lucy in the Sky, Inc. We may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. Please email us at resolution@lucyinthesky.email if anything else. I was shocked at the price and the quality. Thanks for your feedback. We do state it to be transparent prior to ordering.
LUCY IN THE SKY - Home - Facebook Click here to get notifications about new complaints of LucyInTheSky. After being promised twice that the funds would be returned, they have not. Don't waste your money this is not Prom attire. I wear a size 12, and the size 12 they shipped me barely fit over one leg. my party is april 10. Lucy In the Sky does not provide a direct phone number to contact the company, making it difficult to communicate with customer service when all the emails you receive are automated. If you do not wish to be contacted for these purposes or you wish to request details of personal information which we hold about you, we offer a range of ways in which you can contact us: All email messages and email newsletters will contain information on how you can unsubscribe. -Kate. No in the automatic tracker box to check the real-time delivery status of your worldwide . Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed. Well guide you through the process. The straps are so flimsy and barely go up and down to adjust. We do not provide information to these agencies or companies for marketing or commercial purposes. We want to help you with a return and make sure that we find a resolution. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Chat is only option and that takes hours to even get a chat representative. AfterPay is a payment platform which gives you the choice to pay for your purchases via 4 simple interest-free installments, with 25% of your order total paid immediately, and the remaining amount paidevery 2 weeks, over 6 weeks. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with LucyInTheSky Customer Service. It is 9/23 no dress. Hi Kristin!Thanks for your feedback. You may store, print and display the content supplied solely for your own personal use. You agree to indemnify, defend and hold harmless www.lucyinthesky.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service. We had the same issue. Jun 2, 2021 You can contact via their contact page. If i order now when i will receive it? Our mailing address is 808 Wall St, 2nd Floor, Los Angeles, CA, 90014. Shipping is free worldwide over US$75 and US$4.90 under US$75 for United States Orders, and US$6.90 for International Orders. Feel free to reach out to us at resolution@lucyinthesky.email if you have any other questions:) This store has a great selection of dresses but unfortunately 1/3 of the dresses I've ordered was not what I expected based on the photo. Do the dresses come within two weeks and is it worth the money? The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. We may also send you from time to time (by email) information about products and services and details of promotions and special offers from Lucy in the Sky, Inc. LUCY IN THE SKY's contact information availability. Lucy in the Sky's return policy is awful. Dispatch times may vary according to availability and subject to any delays resulting from postal delays for which we will not be responsible. United States.
Lucy in the Sky - Contacts, Employees, Board Members - Crunchbase Companies can ask for reviews via automatic invitations.
Contact our Customer Support Team - LUCY Knowledge Base BBB Business Profiles generally cover a three-year reporting period.
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